synazpses.com
Terms of Service
These terms govern your use of synazpses.com and our live English courses. By booking or using the site you accept them.
1. Provider
synazpses.com, private entrepreneur (PE), EDRPOU 51720578, 22 Velyka Vasylkivska Street, Kyiv, 01004, Ukraine. Email contact@synazpses.com, phone +380 638 877 2735. Legal representative: Julia Roth, Managing Director. We identify ourselves before you order, per Закон України «Про електронну комерцію» № 675-VIII від 03.09.2015, стаття 7.
2. Bookings, payment, cancellation
Before purchase we give you clear pre-contract information: course content and level, schedule, duration, price, payment terms, and cancellation and refund rules, per Закон України «Про захист прав споживачів» № 3153-IX від 10.06.2023. Payment is taken in advance. You may reschedule a lesson at least 24 hours before it starts; later cancellations and missed lessons count as delivered. Unused lessons are refundable on request within 14 days of payment.
3. Your responsibilities
You must be 18 or older, or have a guardian's consent. Give accurate booking details, join on time, and keep materials for personal study only. Recording lessons, sharing access codes or reselling materials is not permitted.
4. Limits of the service
We teach with reasonable skill and care, but progress depends on your own effort and we do not promise a specific level, result or certificate. Claims about our advantages are substantiated and not misleading, per Закон України «Про рекламу» № 270/96-ВР від 03.07.1996. The site is provided as is and we do not guarantee uninterrupted availability.
5. Personal data and cookies
We are the controller of the data you give us. Purposes, legal basis, retention and your rights are described in our Privacy Policy. Non-essential cookies and trackers run only with your prior informed consent, per Закон України «Про захист персональних даних» № 2297-VI від 01.06.2010.
6. Language
Consumer information is provided in Ukrainian as required by Закон України «Про забезпечення функціонування української мови як державної» № 2704-VIII від 25.04.2019; this English version is offered alongside it.
7. Complaints
Email contact@synazpses.com; we reply within 14 days. You may also contact Державна служба України з питань безпечності харчових продуктів та захисту споживачів, per Закон України «Про захист прав споживачів» № 3153-IX від 10.06.2023.